Mrs. Karen Sant from Welford, Northamptonshire - 2010
"My parents always used to ‘house sit’ when we went on holiday, and looked after my lovely 15 year old cat Zebu. Unfortunately, they were unable to do it this year, so I had to find somebody to feed my cat. Zebu is also on a daily tablet for his kidney failure, so I needed somebody caring and reliable. I was lucky enough to find Animals 24/7, who although based over 40 miles away from my house, confirmed they would be happy to visit Zebu on a daily basis. I met up with Animals 24/7 before my holiday to go through the requirements, and it was obvious that their main concern was my cat, and his welfare and happiness. I instantly felt comfortable and relaxed knowing that Zebu was going to be cared for during our 11 day holiday. I was very anxious as he’d never been left before, and therefore, received text messages from Animals 24/7 with an update, which put my mind at rest and allowed me to enjoy my holiday. Towards the end of our holidays, Animals 24/7 had a problem with our door lock and were unable to get in the house – but way beyond the call of duty; they obtained ladders from a neighbour to allow them access through the patio door. Without their determination and willingness, my cat would not have been fed! When we came back, Zebu and the house were in great condition. There was also a fully typed report covering the assignment with Zebu which showed great professionalism. I am really grateful that Animals 24/7 were happy to undertake the long drive backwards and forwards every day to look after Zebu, which I think shows great dedication. We intend to go away again later in the year, and I will definitely be contacting Animals 24/7 again to look after my cat, and would not hesitate to recommend them to anyone".