Dog Walking | Terms & Conditions 2012, Animals 24/7, Animal Care Services UK

Dog Walking

(a) We will not be held responsible if your dog(s) attack other animals or people if you did not specify the correct temperament of your dog(s) before taking them for a walk.
(b) We will never let your dogs off of their leads unless you have specified it is okay to do so. If your dog(s) are lost when let off of theirs leads then we will not be held responsible if you specified that you wanted them to be let off of their leads but will do our very best in returning your dog(s) back to you.
(c) If we feel your dog(s) are too much to handle or we feel your dog(s) are aggressive towards us & others, then we have the right to terminate the service provided, and will return your dog(s) to you.
(d) We will also not be held responsible if we have taken an aggressive or dangerous dog unknowingly into our care that shows aggression towards other dogs and persons and will terminate the service provided if we feel we are unable to cope with that dog.
(e) Collars along with an identification tag is required on all dogs that we walk while they are in our care (this is a legal requirement), so please make sure your dogs have a collar and identification tag on before we take them into our care. We are unfortunately unable to provide temporary collars and identification tags while your dog(s) are in our care. So again it is your responsibility to provide these. In the event of you failing to provide a collar or identification tag, we have the right to terminate your required services if we feel their is a risk of your dog(s) running off without any identification. Please also be aware that if your dog(s) is/are found without a collar or identification then a dog warden or council can take in your dog(s) as a stray and hold them at their kennels until you reclaim your dog(s) or pay a fee for them to be released. If a member of the public finds your dog(s) without a collar or identification, they can keep your dog(s) if your dog(s) have no other form of identification (microchip) after a certain period of being held at the councils stray dog kennels, if you fail to reclaim your lost dog(s) within a certain time frame.
(f) We have the right to reduce your dogs walking duration if we are running late for other jobs, or the person walking your dog(s) is feeling unwell or feels they cannot manage or keep your dog(s) under control. We will notify you of any reduction in your paid dog walking duration, but don't have to credit any money or time back if the reduction was caused by your dog(s) being aggressive or out of control. We will carry the time over to another walk (add the time on) if we were the ones who reduced your paid dog walking duration due to running late or being ill.
(g) If your dog(s) attack another dog, animal or person while we are caring for them or walking them, we will contact you immediately to inform you that we are returning your dog(s) back to you and will terminate any provision of our services immediately. We will then submit a full report of the incident to the Police if we feel your dog(s) were attacking the dog(s), animal(s) or person(s) out of aggression and were clearly showing an intention to seriously harm the victim(s) of the attack.
(h) If your dog(s) are attacked by other dog(s) while they are in our care or being walked by us, we will contact you immediately to let you know of the attack and arrange for your dog(s) to be returned back to you or to be taken straight to their veterinary clinic if they are severely injured. We will also contact the Police to inform them of the incident if you give us consent to do so.

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